• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Mountain
    • Bike Park
    • Lift Tickets
    • Mountain Facts
    • Ski & Snowboard School
    • Snow Report
    • Trail Map
  • Winter
    • Ski Shops
    • Downhill Skiing
    • Ice Fishing
    • Night Skiing
    • Nordic Skiing
    • Sledding
    • Snowmobiling
    • Sleigh Rides
    • Terrain Parks
    • Tubing
  • Summer
    • Biking
    • Camping
    • Fishing
    • Go Carts
    • Golfing
    • Hiking
    • Horseback Riding
    • Music From Angel Fire
    • Whitewater Rafting
  • Lodging
    • Bed & Breakfasts
    • Cabins, Condos & Houses
    • Hotels, Motels & Lodges
    • Pet Lodging
    • R.V. Parks
    • Reservation Services
  • Real Estate
    • Builders & Supplies
    • For Sale By Owner
    • Home Builders
    • Office Space
    • Real Estate Sales
    • Real Estate Services
  • Links
  • Angel Fire News

Angel Fire, New Mexico

Lodging, Real Estate, Skiing, Golf & More!

  • About Angel Fire
    • Advertising
    • Area Groups
    • Attorneys
    • Churches
    • Communication
    • CPAs
    • Dining
    • Essentials
    • Financial Services
    • Getting Here
    • Home Services
    • Insurance
    • Internet Services
    • Jobs
    • Living Here
    • Local Businesses
    • Music From Angel Fire
    • Photography
    • Schools
    • Security
    • Shopping
    • Vital Statistics
    • Weather
  • Event Schedule
  • Request Brochure
  • Email This Page
  • Photo Gallery
  • Video Gallery
  • Contact Us

Jo Says “Please Be Nice”

July 16, 2013 By Dave C. Leave a Comment

fedex-boxesBy Jo Mixon

Most everyone in Angel Fire is aware you may drop UPS and FedEx items at the Chamber of Commerce. The Chamber offers this “drop off” service as a courtesy to the community. Let me emphasize the words “drop off”. We are not employed by either one of these companies. If we didn’t offer this service, everyone would be forced to drive to Taos or further to take their letters and packages. We like being a drop spot for Angel Fire. We like seeing the drivers and we like visiting with people. However, I am daily amazed at the unkindness endured by the employees and volunteers of the Chamber, by people utilizing this service. It’s hard to understand. When someone offers a service or does you a favor, why would you think raising your voice and demanding to get your way would change the situation? First and foremost let me explain a few things. The Chamber is not equipped to do any of the work of a FedEx or UPS employee. We cannot accept an item unless it is pre-paid. We cannot weigh or package your items. We cannot track your items. We try to have envelopes and labels on hand, but FedEx does not supply us with them. (I try to pick up packaging when I am in Santa Fe on my own time…again as a courtesy.) You cannot have an item sent to our address and expect someone at the Chamber to sign for it. I am sorry but we cannot accept the liability. Your packages must be sent to your home or business addresses.

It seems this summer we have had more than our share of rudeness over the service we offer. I am thinking about canceling this service to eliminate the office staff from being the target of such meanness. I’ll be the first one to say I don’t appreciate a teacher who punishes the entire class over a wrong committed by one or two classmates, but this has gotten way out of hand. I have received nasty letters from people in the community complaining that the staff in our office are not educated in their job (referring to the FedEx process) and how upset these people have been when they didn’t get the appropriate answers or packaging they wanted. One person was upset that we didn’t have a kiosk set up like they have in other FedEx stores, and they added in this email, we should be ashamed. Really? In my response I explained, as the girls in the office had tried, the Chamber is not an official FedEx store. FedEx will not allow a kiosk in our office. They actually would just as soon we stop being a drop spot. Over the years, I have had numerous conversations with the FedEx supervisors in the Santa Fe office. They tell me, Angel Fire is too rural to expect the same FedEx service they provide for non-rural communities. In the summer of 2011 the Chamber, once again as a courtesy to the community, wrote and sent a petition to FedEx. It was signed by more than a hundred and forty residents asking FedEx to reconsider and guarantee us overnight service. (After all we pay the same prices) FedEx never even acknowledged the petition. The employees in the Santa Fe office tell me that FedEx is a delivery service, not a pick up service and that if our residents want guaranteed overnight service they must drive to a “real” FedEx store in Taos or Santa Fe.

In summary, if you truly need your item to be arriving over night, please do us the courtesy of taking it to the appropriate location. If your instructions on a return are to take the item to a FedEx store to be weighed and scanned, please follow the directions. We do not have one of their scanners. Nor can your item be left at the Chamber for the driver to do this for you. (He can not, it will be left at the Chamber.) And please don’t yell at our staff and volunteers when they try to explain to you we are only a courtesy drop spot, like a mailbox. Please take care of your items prior to bringing them into our office. We don’t mind offering this service. Fact is, we are happy to do it for you. But instead of trying to make us feel inadequate for not meeting your FedEx or UPS needs, try smiling and saying thank-you for offering this service that saves you more than an hour of your time, because if we didn’t you’d be on your way through the canyon to get it done. Thanks!

Filed Under: Angel Fire News Tagged With: Angel Fire Chamber of Commerce

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Featured Business

Mountain High Retreats
Mountain High Retreats

Local Weather

ANGEL FIRE WEATHER

Snow Report

Check out the latest snow report or three mountain web cams from Angel Fire Resort.

Road Conditions

Check out road conditions in New Mexico. Stay safe!

Archives

  • April 2022 (5)
  • March 2022 (15)
  • February 2022 (10)
  • January 2022 (10)
  • December 2021 (4)
  • November 2021 (5)
  • October 2021 (17)
  • August 2021 (3)
  • July 2021 (12)
  • May 2021 (15)
  • April 2021 (12)
  • March 2021 (10)
  • February 2021 (10)
  • January 2021 (16)
  • December 2020 (5)
  • November 2020 (12)
  • October 2020 (23)
  • September 2020 (21)
  • August 2020 (8)
  • July 2020 (15)
  • June 2020 (18)
  • May 2020 (17)
  • April 2020 (25)
  • March 2020 (37)
  • February 2020 (12)
  • January 2020 (17)
  • December 2019 (4)
  • November 2019 (11)
  • August 2019 (5)
  • July 2019 (11)
  • June 2019 (12)
  • May 2019 (14)
  • April 2019 (19)
  • March 2019 (13)
  • February 2019 (33)
  • January 2019 (4)
  • December 2018 (6)
  • November 2018 (12)
  • October 2018 (14)
  • September 2018 (9)
  • August 2018 (1)
  • July 2018 (16)
  • June 2018 (3)
  • May 2018 (21)
  • April 2018 (20)
  • March 2018 (23)
  • February 2018 (18)
  • January 2018 (5)
  • December 2017 (54)
  • November 2017 (10)
  • October 2017 (20)
  • September 2017 (19)
  • August 2017 (18)
  • July 2017 (11)
  • June 2017 (12)
  • May 2017 (15)
  • April 2017 (28)
  • March 2017 (16)
  • February 2017 (30)
  • January 2017 (27)
  • December 2016 (12)
  • November 2016 (17)
  • October 2016 (17)
  • September 2016 (14)
  • August 2016 (18)
  • July 2016 (10)
  • June 2016 (22)
  • May 2016 (13)
  • April 2016 (19)
  • March 2016 (10)
  • February 2016 (18)
  • January 2016 (14)
  • December 2015 (29)
  • November 2015 (12)
  • October 2015 (13)
  • September 2015 (10)
  • August 2015 (17)
  • July 2015 (16)
  • June 2015 (14)
  • May 2015 (33)
  • April 2015 (15)
  • March 2015 (14)
  • February 2015 (20)
  • January 2015 (9)
  • December 2014 (34)
  • November 2014 (20)
  • October 2014 (20)
  • September 2014 (13)
  • August 2014 (29)
  • July 2014 (15)
  • June 2014 (24)
  • May 2014 (22)
  • April 2014 (15)
  • March 2014 (16)
  • February 2014 (10)
  • January 2014 (20)
  • December 2013 (20)
  • November 2013 (17)
  • October 2013 (22)
  • September 2013 (13)
  • August 2013 (14)
  • July 2013 (25)
  • June 2013 (25)
  • May 2013 (17)
  • April 2013 (12)
  • March 2013 (15)
  • February 2013 (11)
  • January 2013 (16)
  • December 2012 (17)
  • November 2012 (19)
  • October 2012 (17)
  • September 2012 (9)
  • August 2012 (15)
  • July 2012 (18)
  • June 2012 (18)
  • May 2012 (23)
  • April 2012 (13)
  • March 2012 (15)
  • February 2012 (11)
  • January 2012 (17)
  • December 2011 (15)
  • November 2011 (16)
  • October 2011 (17)
  • September 2011 (18)
  • August 2011 (22)
  • July 2011 (19)
  • June 2011 (18)
  • May 2011 (34)
  • April 2011 (45)
  • March 2011 (48)
  • February 2011 (55)
  • January 2011 (46)
  • December 2010 (39)
  • November 2010 (57)
  • October 2010 (30)

Tags

Adoption Angel Fire ArtSpace Angel Fire Chamber of Commerce Angel Fire Community Center Angel Fired Pizza Angel Fire Fire Department Angel Fire Garden Club Angel Fire Resort Angel Fire Rotary Club Angel Fire Small Animal Hospital Angel Fire Visitor Center Art Up! Balloons Over Angel Fire Business After Hours Business Brief Carson National Forest Current Events Eagle Nest Elementary Eagle Nest Lake State Park Elements Employment Holy Angels Catholic Church Jokes Keller Williams Realty Kit Carson Coop Laguna Vista Lodge Missing Pet Moreno Valley Arts Council Moreno Valley High School Moreno Vally Arts Council Music From Angel Fire National Veterans Wellness & Healing Center Pub 'n Grub Recycling Red River Ski & Summer Area Roadrunner Tours Shall We Dance? Shopping Shuter Library Stray Hearts Animal Shelter The TrailHead United Church of Angel Fire Vietnam Veteran's National Memorial Village of Angel Fire Zebadiah's Restaurant & Bar

[footer_backtotop]

Copyright © 1996-2019 Apok Technology, Inc. · All rights reserved. · Log in